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Microsoft Office Home 2024 - Base License
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New
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Microsoft Office Home 2024 - Base License

SKU: SE027MSE37

AVAILABILITY: In stock (-2 items)

PRODUCT TYPE: Microsoft Office Home 2024 - Base License

VENDOR: Microsoft

Perpetual license. One-time purchase for 1 PC or Mac Classic 2024 versions of Word, Excel, and PowerPoint Access to support experts Compatible with Windows 11, Windows 10, or macOS* Licensing available only for the Americas In Latin America, activation codes...

$135.48 USD
Microsoft 365 Family
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Microsoft 365 Family

SKU: SE001MSE07

AVAILABILITY: In stock (-3 items)

PRODUCT TYPE: Home & Personal: Microsoft 365

VENDOR: Microsoft

Yearly subscription Microsoft 365 Family includes up to 6 TB of cloud storage (1 TB per person), advanced security features, and innovative apps for you and your family, all in one plan.  For one to six people to share Each...

$99.99 USD
Windows 11 Home to Pro Upgrade for Microsoft 365 Business
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Windows 11 Home to Pro Upgrade for Microsoft 365 Business

SKU: DG7GMGF0D8H4:0002

AVAILABILITY: In stock (-15 items)

PRODUCT TYPE: Home & Personal: Windows

VENDOR: Microsoft

All the features of Windows 11 Home plus enterprise-grade security, powerful management tools like BitLocker device encryption, and enhanced productivity with remote desktop. Licensed for 1 PC or Mac. This offer is for customers with a Microsoft 365 Business subscription...

$56.00 USD
Windows 11 Pro
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Windows 11 Pro

SKU: SE022MSE39

AVAILABILITY: In stock (0 items)

PRODUCT TYPE: Home & Personal: Windows

VENDOR: Microsoft

Designed for the world of hybrid work, Windows 11 can help you work more simply and seamlessly from anywhere. Buy and download Windows 11 for Professionals to enjoy: A simple, powerful UX helps improve productivity and focus. New features enable...

$209.99 USD
Windows 11 Home
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Windows 11 Home

SKU: SE022MSE38

AVAILABILITY: In stock (0 items)

PRODUCT TYPE: Home & Personal: Windows

VENDOR: Microsoft

Windows 11 is the one place for it all. With a fresh new feel and tools that make it easier to be efficient, it has what you need for whatever’s next. Buy and download Windows 11 Home to experience the...

$139.00 USD
Microsoft 365 Apps for Business
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Microsoft 365 Apps for Business

SKU: SE016MSE03

AVAILABILITY: In stock (0 items)

PRODUCT TYPE: Home & Personal: Microsoft 365

VENDOR: Microsoft

Yearly subscription Use desktop versions of Word, Excel, PowerPoint, and Outlook. Store and share files with 1TB of OneDrive cloud storage per user. Install Microsoft 365 apps on up to five mobile devices, five tablets, and five PCs or Macs per...

$99.00 USD
Microsoft 365 Personal
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Microsoft 365 Personal

SKU: SE001MSE08

AVAILABILITY: In stock (0 items)

PRODUCT TYPE: Home & Personal: Microsoft 365

VENDOR: Microsoft

Yearly subscription Microsoft 365 Personal includes 1 TB of cloud storage, advanced security features, and innovative apps all in one plan. For one person Use on up to 5 devices simultaneously Works on PC, Mac, iPhone, iPad, and Android phones...

$99.99 USD
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POLICY

 

SUBSCRIPTION AGREEMENT 

In addition to any other End User License Agreement, Terms of Use, Privacy Policy, and/or policies issued by Microsoft and/or Software Brokers of America, Inc. (“PartnerHelper”), the following additional Special Product Terms apply to the Microsoft New Commerce Experience (“NCE”) for licensed-based subscriptions (e.g., Office 365, Dynamics 365, Microsoft 365, etc.) (the “License(s)” and/or “Subscription(s)”). In view of the foregoing, these Special Product Terms, provided by Microsoft, will govern the relationship between Microsoft, PartnerHelper, and the end users (the “Clients”) concerning the Microsoft products.  

It is the PartnerHelper client’s responsibility to carefully review this document and understand the new functionalities the NCE offers, as well as the new options and policies related to the management, terms, and payment of the Subscription. 

Subscription Term: 

  • 1-month Subscription (Monthly Commitment) 
  • PartnerHelper clients may change the number of Licenses month to month. 
  • Pricing is 20% higher than the 12-month Subscription (Annual commitment). 
  • Price protection for only 1 month (starting when PartnerHelper client subscribes to the service) 
  • Billing option: Monthly 
  • 12-month Subscription (Annual commitment) 
  • PartnerHelper clients may not decrease the number of Licenses nor downgrade the service. 
  • Same annual price as previous 12-month Subscription. 
  • Price protection for 12 months. 
  • Billing options: Annual or upfront. 
  • 36-month Subscription (3 years commitment) 
  • PartnerHelper clients may not decrease the number of Licenses nor downgrade the service. 
  • Same annual price as previous 12-month Subscription. 
  • Price protection for 36 months. 
  • Billing options: Annual or upfront. 

 Upgrades:

  • PartnerHelper clients may only upgrade from one paid Subscription to another paid Subscription. 
  • Paid-to-paid upgrades allow upgrades from their current SKU to one with added services. 
  • Subscription downgrades are NOT supported. Any purchases will be automatically invoiced and billed, with no opportunity for refunds.  

 Auto-renew: 

  • When Auto-renew is On: 
  • This is the default value for Auto-renew setup. 
  • Subscription renews at the end of the term. 
  • When Auto-renew is Off: 
  • Subscription does not renew at the end of the term. 
  • Subscription enters “Disabled” status. 

 Cancellation: 

  • Subscriptions can NOT be cancelled after their provisioning. 

 Suspension: 

  • PartnerHelper may suspend and resume a Subscription at any time without cancellation or termination; billing shall continue during suspension. 
  • PartnerHelper will suspend subscriptions if the customer has two overdue invoices. The subscriptions can be made “Active” again after overdue invoices payment. 
  • When subscriptions are suspended immediately enters “Disabled” status: 
  • PartnerHelper clients can’t access services or files.
     

 Billing cycle: 

  • Billing Type = Monthly (with 1-year commitment) – P1Y 
  • You will be billed monthly in advance the first day of each month. Price is protected for 1 year. Subscription will auto-renew by default.  
  • Billing Type = Annual Prepaid (with 1-year commitment) - P1Y  
  • You will be billed full amount in advance and have the service for one year starting from the date of payment. Price is protected for 1 year. Subscription will auto-renew by default. 
  • Billing Type = Annual Prepaid (with 3-year commitment) - P3Y  
  • You will be billed annually in advance and have the service for three years starting from the date of payment. Price is protected for 3 years. Subscription will auto-renew by default. 

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Subscription Term: 

  • 1-month Subscription (Monthly Commitment) 
  • PartnerHelper clients may change the number of Licenses month to month. 
  • Pricing is 20% higher than the 12-month Subscription (Annual commitment). 
  • Price protection for only 1 month (starting when PartnerHelper client subscribes to the service) 
  • Billing option: Monthly 
  • 12-month Subscription (Annual commitment) 
  • PartnerHelper clients may not decrease the number of Licenses nor downgrade the service. 
  • Same annual price as previous 12-month Subscription. 
  • Price protection for 12 months. 
  • Billing options: Annual or upfront. 
  • 36-month Subscription (3 years commitment) 
  • PartnerHelper clients may not decrease the number of Licenses nor downgrade the service. 
  • Same annual price as previous 12-month Subscription. 
  • Price protection for 36 months. 
  • Billing options: Annual or upfront. 

 Upgrades:

  • PartnerHelper clients may only upgrade from one paid Subscription to another paid Subscription. 
  • Paid-to-paid upgrades allow upgrades from their current SKU to one with added services. 
  • Subscription downgrades are NOT supported. Any purchases will be automatically invoiced and billed, with no opportunity for refunds.  

Return and refund policy

At PartnerHelper, we exclusively sell intangible digital products (Microsoft software licenses and electronic activation keys). Due to the nature of these immediate and irrevocable delivery services, our return and refund policy is governed by the following conditions:

  • Return Window: As these are digital products issued and delivered instantly upon payment confirmation or provisioning, there is no return window (0 days). All sales are final. We do not accept cancellation, return, or refund requests due to a change of mind or error in product selection.
  • Return Cost: Since no physical shipping or reverse logistics are required, the return cost is $0 (zero). No restocking fees or management fees apply.
  • Functionality Guarantee: Although we do not offer monetary refunds, we guarantee the proper functionality of the purchased licenses. If you experience technical issues activating your key within the first 30 days after purchase, our technical support team will validate the status of the code. If an origin defect is proven, we will exclusively replace the product with a new, functional key at no additional cost.

 Auto-renew: 

  • When Auto-renew is On: 
  • This is the default value for Auto-renew setup. 
  • Subscription renews at the end of the term. 
  • When Auto-renew is Off: 
  • Subscription does not renew at the end of the term. 
  • Subscription enters “Disabled” status. 

 Cancellation: 

  • Subscriptions can NOT be cancelled after their provisioning. 

 Suspension: 

  • PartnerHelper may suspend and resume a Subscription at any time without cancellation or termination; billing shall continue during suspension. 
  • PartnerHelper will suspend subscriptions if the customer has two overdue invoices. The subscriptions can be made “Active” again after overdue invoices payment. 
  • When subscriptions are suspended immediately enters “Disabled” status: 
  • PartnerHelper clients can’t access services or files.
     

 Billing cycle: 

  • Billing Type = Monthly (with 1-year commitment) – P1Y 
  • You will be billed monthly in advance the first day of each month. Price is protected for 1 year. Subscription will auto-renew by default.  
  • Billing Type = Annual Prepaid (with 1-year commitment) - P1Y  
  • You will be billed full amount in advance and have the service for one year starting from the date of payment. Price is protected for 1 year. Subscription will auto-renew by default. 
  • Billing Type = Annual Prepaid (with 3-year commitment) - P3Y  
  • You will be billed annually in advance and have the service for three years starting from the date of payment. Price is protected for 3 years. Subscription will auto-renew by default. 

 

Services Terms:

  • We will provide one month of support after Go Live (Standard and Advanced Tier).
  • For key user training project stage we will provide 5 sessions of one hour each (Standard and Advanced Tier). 
  • Each requirement must be discussed in previously scheduled sessions approved by the selected resource.
  • Any other information or support must be agreed in advance and charged as additional.
  • PartnerHelper has support and administration contracts for the platform, which can be presented to the client if required in the final stages of project implementation.
  • Business hours: Monday to Friday from 8:00 am to 5:00 pm EST. Requirements outside working hours must be agreed in advance and the rate would be $90 USD/hour.
  • The workplace is remote, a minimum 8 hours will be charged for onsite work. Travel expenses will be added to the project estimate if required, the travel time will not be chargeable.

 

 

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